Terms and Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the website https://www.nationalvehicleinspections.com/ (the “Website”) and the booking and provision of vehicle inspection services (“Services”) by National Vehicle Inspections Ltd (“we”, “us”, “our”, or the “Company”). By using the Website or booking Services, you agree to be bound by these Terms. If you do not agree, you must not use the Website or our Services.
About the Company
1.1 National Vehicle Inspections Ltd provides professional, independent vehicle inspection services across the United Kingdom, including pre-purchase inspections, commercial vehicle assessments, classic car evaluations, motorhome inspections, and horsebox inspections.
1.2 The Company is led by a registered professional vehicle engineer with over 45 years of automotive experience.
1.3 The Company operates from its UK headquarters and conducts inspections at agreed locations throughout the country.
1.4 Our Services are designed to give clients assurance regarding the safety, quality, and mechanical condition of their vehicles.
Eligibility and Authority to Contract
2.1 You must be at least 18 years old to enter into a binding contract with the Company.
2.2 If booking on behalf of another person, business, or organisation, you confirm that you have full authority to bind them to these Terms.
2.3 You warrant that all information provided regarding vehicles, locations, and inspection requirements is accurate and complete.
Use of the Website
3.1 The Website is provided for information and booking purposes only.
3.2 You agree not to misuse the Website, including attempting to introduce viruses, hack, or interfere with its operation.
3.3 The Company may suspend or block access where misuse or unlawful activity is detected.
3.4 All content on the Website, including images, vehicle details, and testimonials, is illustrative and does not guarantee specific outcomes.
Services Overview
4.1 National Vehicle Inspections offers the following services:
- Pre-purchase vehicle inspections (cars, commercial vehicles, classic cars, motorhomes, horseboxes)
- Condition reports for safety, mechanical integrity, and quality
- Engine, transmission, suspension, brakes, wheels, and electrical system checks
- Interior, luggage compartment, and exterior inspections
- Thermal imaging and paint depth assessments
Advice on vehicle purchase decisions and insurance evaluations
4.2 Services are bespoke and may vary depending on vehicle type, location, and client requirements.
4.3 The Company reserves the right to refuse service where conditions are unsafe or non-compliant with UK laws and safety regulations.
Booking Process
5.1 Bookings may be made via the Website, email, or telephone.
5.2 Bookings are only confirmed once accepted in writing by the Company through email or a formal booking confirmation.
5.3 The Company reserves the right to decline any booking request without obligation to provide a reason.
5.4 Once confirmed, these Terms form a legally binding contract between the Client and the Company.
5.5 Clients are responsible for providing accurate vehicle information, inspection requirements, and location details.
Fees and Payment Terms
6.1 Service fees are quoted in GBP and agreed prior to the inspection.
6.2 A deposit may be required to secure certain bookings.
6.3 The remaining balance is due upon completion of the inspection or as specified in the booking confirmation.
6.4 Accepted payment methods include bank transfer, card payment, or other agreed methods.
6.5 Late or non-payment may result in suspension of services or additional recovery charges.
6.6 Prices may vary depending on vehicle type, complexity of inspection, and location.
Client Cancellations
7.1 Cancellations must be made in writing.
7.2 Deposits are generally non-refundable unless required by law.
7.3 Cancellation within 24–48 hours of the scheduled inspection may incur full-service charges.
7.4 Additional costs incurred due to late cancellations, including travel or preparation, may be recoverable.
Company Cancellations and Rescheduling
8.1 We may cancel or reschedule inspections due to illness, vehicle or equipment failure, adverse weather, or other events beyond reasonable control.
8.2 We will offer alternative dates where possible.
8.3 Our liability for cancellations is limited to refunding any fees already paid.
Client Responsibilities
9.1 Clients must provide accurate and complete details about vehicles, including registration, age, and condition.
9.2 Clients must ensure safe access to the vehicle and provide keys and any required documentation.
9.3 Clients must comply with all relevant legal requirements, including MOT status and insurance.
9.4 Any delays caused by inaccurate information or restricted access may incur additional fees.
Inspection Process and Technical Requirements
10.1 Inspections may include mechanical, electrical, and structural assessments.
10.2 Clients must ensure vehicles are accessible, clean, and compliant with safety standards.
10.3 The Company may refuse or suspend inspections if conditions are unsafe or unsuitable.
10.4 Reports are based on observed conditions at the time of inspection and do not guarantee future performance.
Intellectual Property Rights
11.1 All Website content, branding, images, and reports are protected intellectual property.
11.2 No part of the Website may be reproduced, published, or used commercially without prior written consent.
Privacy and Data Protection
12.1 Personal data collected via the Website or during bookings is processed in accordance with our Privacy Policy and UK GDPR.
12.2 Booking or using the Website constitutes consent to the collection and lawful use of personal data for service delivery, communication, and legal compliance.
12.3 Data will not be shared with unauthorised third parties.
Limitations of Liability
13.1 Liability for claims is limited to the total fees paid for the inspection in question.
13.2 We are not liable for indirect, consequential, or incidental losses, including loss of business, income, or resale value.
13.3 Liability for death or personal injury caused by negligence is not limited.
13.4 We are not liable for delays caused by client actions or third-party suppliers.
Force Majeure
14.1 We are not liable for failure or delay caused by events beyond reasonable control, including severe weather, strikes, or government restrictions.
14.2 In such cases, we will take reasonable steps to minimise disruption.
Third-Party Links
15.1 The Website may contain links to external websites.
15.2 We are not responsible for third-party content or privacy practices.
Amendments to Terms
16.1 We may update these Terms from time to time.
16.2 Updates will be published on the Website with the revised “Last Updated” date.
16.3 Continued use constitutes acceptance of the updated Terms.
Severability
17.1 If any part of these Terms is found unenforceable, the remaining provisions remain valid.
Governing Law and Jurisdiction
18.1 These Terms are governed by the laws of England and the United Kingdom.
18.2 Disputes will be subject to the courts of England and Wales.
Contact Details
National Vehicle Inspections Ltd
United Kingdom
Telephone: +44 7854 985906
Email: enquiries@nationalvehicleinspections.com