Privacy Policy
National Vehicle Inspections Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit https://www.nationalvehicleinspections.com (the “Website”) or use our vehicle inspection services.
We operate in the United Kingdom, and this policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect and process the following types of personal data:
- Contact details, including name, email address, telephone number, and postal address
- Vehicle-related information provided for inspection services
- Booking and enquiry details submitted via the Website
- Technical data such as IP address, browser type, device information, and usage data
- Communications exchanged with us via email, phone, or online forms
We do not intentionally collect special category personal data unless required by law or regulation.
How We Collect Personal Data
Personal data is collected through:
- Online enquiry and booking forms
- Direct communication by phone or email
- Website usage through cookies and analytics tools
- Service-related documentation and inspection requests
All data collection is conducted lawfully, fairly, and transparently.
How We Use Your Personal Data
We use personal data for the following purposes:
- To provide vehicle inspection services
- To manage bookings, enquiries, and customer communication
- To process payments and issue documentation
- To improve Website functionality and service quality
- To comply with legal, regulatory, and insurance obligations
- To prevent fraud and maintain security
We use personal data only where there is a lawful basis.
Legal Basis for Processing
Our lawful bases for processing personal data include:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Consent, where required
You may withdraw consent at any time where processing is based on consent.
Data Sharing and Disclosure
We may share personal data with:
- Trusted service providers and contractors
- Payment processors and IT support providers
- Legal or regulatory authorities where required by law
All third parties are required to handle data securely and in accordance with UK data protection legislation. We do not sell or rent personal data to third parties.
International Data Transfers
Personal data is primarily stored and processed within the UK.
Where data is transferred outside the UK, appropriate safeguards are in place to ensure equivalent levels of protection, including contractual safeguards approved under UK GDPR.
Data Retention
We retain personal data only for as long as necessary to fulfil its purpose, including legal, accounting, or regulatory requirements.
Retention periods may vary depending on the nature of the data and applicable obligations. Once data is no longer required, it is securely deleted or anonymised.
Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of personal data
- Restrict or object to processing
- Request data portability
- Withdraw consent where applicable
Requests can be made using the contact details below, and we will respond within statutory timeframes.
Cookies and Tracking Technologies
Our website uses cookies to enhance performance and user experience.
Further information about how cookies are used is available in our Cookie Policy.
Data Security
We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.
While we take reasonable precautions, no online system can be completely secure, and users share information at their own risk.
Third-Party Links
The Website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites and encourage users to review their policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes.
Updates will be published on this page with a revised “Last Updated” date.
Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact:
National Vehicle Inspections Ltd
United Kingdom
Phone: +44 7854 985906
Email: enquiries@nationalvehicleinspections.com